We stand behind our
products and guarantee your satisfaction with every order.
We guarantee our
We promise to deliver high-quality
products, in good condition, to your
door. If, for any reason, your shipment is not satisfactory, we will gladly
replace it or refund your money. A $10 postage and handling fee applies
for every item. Simply return your merchandise with the original
paperwork and packaging within 30 days of receiving your order. We promise to
process your request in a timely manner.
We guarantee first-class
We are committed to
making you happy. If you have any questions or concerns regarding our products or
services, please contact us +61 3 9310 4038.
guarantee your privacy
are committed to protecting your privacy. We do not sell, trade or rent
your personal information to other companies. We use the information we collect about
you to process orders and to provide a more personalized experience. We
will not collect any personal information about you except when you specifically
and knowingly provide such information.
It may be helpful for you to know how we use the
information we collect:
When you order, we request your
name, email address, mailing address, telephone number, credit card number and
expiration date. This allows us to process and fulfill your order and to notify
you of your order status.
We may also
use the information we collect to notify you about important changes at
this site and special offers we think you will find valuable.
By using our website, you consent to the collection and use of this information
changes on this page so that you are always aware of what information we
collect, how we use it, and under what circumstances we disclose it.
you are under 18 years of age, you must have your parent or guardian's
permission to order.
We guarantee your security
Every time you shop with us,
you are backed by our security guarantee. When you are shopping at this
site, you are shopping on our secure server, which encrypts all of your personal
information, including name, address, and credit card number. All credit
card transactions are protected using industry standard SSL Security.
All credit card transactions are cleared through our secure servers that
are protected from fraud with a certificate from Verisign.
certificate information in Windows Internet Explorer: While in our secure order
area, right click on the bottom portion of one of our checkout pages and select
the properties item. In the property sheet window that appears, select the
certificates button to see certificate information. Please note: the Macintosh
version of Internet Explorer does not support this functionality.
To view certificate information in Netscape
Navigator: While in our secure order area, right click (control-click on the
Macintosh) on the bottom portion of one of our checkout pages and select the
page info item.